Privacy Policy

This data protection declaration extends to the collection and use of personal data that may be collected when you contact us, for example when you visit our website, when you enquire, book or purchase services or when you call us. Please take a moment and read the following document, which will inform you about how streamchartz/Channel Media Gmbh handles your personal data, what types of data are collected, how and for what purpose this data is used , to whom streamchartz/Channel Media Gmbh passes this data on and how streamchartz/Channel Media Gmbh protects your personal data.

Your personal rights have the highest priority and streamchartz/Channel Media Gmbh makes every effort to protect these rights.

Of course, all further data protection obligations that go beyond this data protection declaration remain unaffected.

Statement on the EU GDPR
The EU General Data Protection Regulation (EU-GDPR) came into force on May 25th, 2016 and will be binding in all EU countries, including Austria, from May 25th, 2018.

Streamchartz stores data from posts for a maximum of 12 months, unless expressly requested otherwise. The user of streamchartz® has the option of setting the storage period themselves in the settings.
If posts are deleted by users in the social channels, they will be removed from all walls within a week.
Streamchartz only stores the following data to display posts on a wall:
User name
network of the user
link to post
Profile picture (not from Instagram)
posts
Location tagged in a post
date
The following data will NOT be saved:
Lists of friends and subscribers
likes
General account settings (other than above)
Account information (other than above)
Interests (liked or subscribed pages and channels, groups)
photos
The data is neither changed nor refined.
The originator of the data is automatically displayed.
The data is selected based on the selection of pages and profiles or hashtags and locations.
Streamchartz® uses the data based on the guidelines provided by the social networks in their general terms and conditions.
The Social Wall does not use any cookies implemented on the homepage.
Streamchartz® does not use tracking pixels.
If you have any questions, please contact hello@streamchartz.com.

Why does streamchartz/Channel Media Gmbh collect personal data and for how long is personal data stored?
streamchartz/Channel Media Gmbh collects and uses your personal data in order to offer you exemplary customer service in our agency streamchartz/Channel Media Gmbh, to enable convenient access to our website and to be able to provide you with optimal service offers. In addition, your personal data will help streamchartz/Channel Media Gmbh to keep you informed of the latest product announcements, special offers and other developments which we think may be of interest to you.

If you are not interested in being kept up to date on the latest developments and current product and service information, please feel free to let us know at any time.

Your personal data will be stored for as long as this is necessary to fulfill the above-mentioned services or streamchartz/Channel Media GmbH is also obliged to store such data due to mandatory legal provisions.

What data is collected?
There are a number of situations in which your personal data can help streamchartz/Channel Media Gmbh to provide you with a better service. For example, you may be asked for personal information when you initiate a transaction. You will only ever be asked to provide information that is relevant to the situation at hand. This includes, for example, name, postal address, telephone number, e-mail address and preferred method of contact or credit card information. In addition, streamchartz/Channel Media Gmbh collects information for market research purposes in order to get to know its customers better and thus be able to offer you a more effective service. Furthermore, streamchartz/Channel Media Gmbh collects personal data on customer activities on its website. Using this data, streamchartz/Channel Media Gmbh can determine which information is really useful for its customers and which areas of their web sites and Internet services their customers are most interested in.

When does Channel Media Gmbh pass on personal data?
streamchartz/Channel Media GmbH takes the protection of your personal rights very seriously. streamchartz/Channel Media Gmbh assures you that streamchartz/Channel Media Gmbh neither sells nor lends your contact information to other providers. In order to be able to offer you an exemplary service, streamchartz/Channel Media Gmbh may pass on your personal data to companies, which are, however, obliged to protect this data in accordance with this data protection declaration. Sometimes it can be advantageous for streamchartz/Channel Media Gmbh to make certain personal data available to other companies that work for streamchartz/Channel Media Gmbh in order to provide you with products and services on behalf of streamchartz/Channel Media Gmbh . In particular, these companies can help us to process information, execute customer orders, deliver products, manage and maintain customer data, provide customer service, evaluate your interest in the products and services of streamchartz/Channel Media Gmbh, customer research to operate or to conduct customer satisfaction surveys. These companies are also obliged to protect your personal data in accordance with this data protection declaration and relevant laws on the protection of personal rights. In addition, streamchartz/Channel Media Gmbh may be forced to disclose your personal data due to mandatory legal provisions or official orders.

How does streamchartz/Channel Media Gmbh protect your personal data?
streamchartz/Channel Media Gmbh takes precautions, including managerial, electronic and physical procedures, to protect your personal data from loss, theft and misuse and from unauthorized access, disclosure, alteration and destruction.

The streamchartz/Channel Media GmbH website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal information and credit card information when making transactions over the Internet.

You too can help us and contribute to the protection of your personal data on the Internet by taking appropriate precautionary measures. Always ensure that you use a secure web browser and activate the relevant web browser settings to protect your personal data.

Integrity of your personal data
streamchartz/Channel Media Gmbh has taken protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended purposes. Of course, you have the right at any time to have the personal data you have provided checked to ensure that it is correct and up-to-date and to request changes if necessary. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You can also request a copy of your personal information by contacting us at the email address below.

Cookies and Other Technologies
As is usual on many other company websites, streamchartz/Channel Media Gmbh also uses so-called “cookies” and other technologies to get a better insight into which areas of our website are particularly popular and how our visitors feel move around the site and how much time they spend in different areas. In addition, streamchartz/Channel Media Gmbh uses technologies to ensure that online advertising is effective and actually draws customers’ attention to the products and services of streamchartz/Channel Media Gmbh. streamchartz/Channel Media Gmbh uses cookies and other technologies to analyze the data traffic on our website so that we can further improve its design and functionality and to examine the efficiency of communication with customers. Furthermore, streamchartz/Channel Media Gmbh uses cookies in order to better tailor the website to your needs and to be able to offer you even more convenience when navigating with every visit.

Like most web sites, streamchartz/Channel Media Gmbh also automatically collects certain information and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps and clickstream data.

In some of our e-mail messages, streamchartz/Channel Media Gmbh uses a so-called “click-through URL” that is linked to content on our website. If you click into such a URL address, you will pass through our web server before you reach the actual target web page. streamchartz/Channel Media Gmbh tracks this “click-through” data to determine interest in specific topics and to measure the effectiveness of communicating with customers. If you want to avoid having such data collected, simply do not click any text or graphic links in emails.

In addition, streamchartz/Channel Media Gmbh uses so-called “pixel tags” (tiny image files), which provide information about which areas of our website the customer has visited, or measure how effective customer searches on the website are were.

With the help of pixel tags, streamchartz/Channel Media Gmbh can also send e-mail messages in a format that customers can read. In addition, streamchartz/Channel Media Gmbh can use it to check whether e-mails have been opened in order to ensure that streamchartz/Channel Media Gmbh only sends messages that are actually of interest to customers.